Privacy Policy

Last Updated: 17 May 2025

Mind Mentor Solution (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services.

1. Information We Collect

We may collect the following information when you interact with our website or services:

• Personal Identifiable Information (PII): Name, email address, phone number, and any other details shared via our booking or contact forms.

• Booking Details: Preferred session time, service interest, or any information voluntarily submitted by you.

• Technical Data: IP address, browser type, device information, and usage data (collected via cookies and analytics tools).

• Cookies and Tracking Technologies: For user experience, analytics, and ad performance.

2. How We Use Your Information

Your information may be used to:

• Respond to your inquiries and provide counseling services

• Schedule and conduct appointments (via Zoom or Google Meet)

• Improve website functionality and user experience

• Monitor website traffic via analytics (Google Analytics, Meta Pixel)

• Send updates, mental health resources, or promotional emails (with opt-out options)

3. Sharing and Disclosure

We do not sell or rent your personal data. However, we may share limited data with trusted third-party service providers solely for:

• Appointment booking (e.g., Calendly)

• Email marketing (e.g., Mailchimp or similar)

• Website analytics and performance (Google Analytics, Meta Pixel)

• Messaging tools (e.g., WhatsApp or chat plugins)

These third parties are obligated to handle your data securely and in compliance with applicable data protection laws.

4. Data Storage and Retention

We store your data on secure servers and use industry-standard measures to protect it. While our primary operations are in India, some data may be stored or processed through third-party platforms which may have servers located outside India.

We retain personal data only for as long as necessary to fulfill the purposes it was collected for, including any legal or professional obligations.

5. Consent and Children's Privacy

By using our website or submitting a form, you consent to the collection and use of your data as outlined here.

We currently do not actively market or provide services directly to minors under 18 years without parental or guardian consent.

6. Your Rights

You have the right to:

• Request access to the data we hold about you

• Ask for correction or deletion of your personal data

• Withdraw consent for future communications

• Lodge a complaint with a data protection authority (if applicable)

To exercise these rights, contact us at mindmentorsolution@gmail.com

7. Cookies and Tracking

We use cookies to improve your browsing experience and analyze site traffic. By continuing to use our site, you agree to our use of cookies. You may disable cookies via your browser settings.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law or business operations. Updated versions will be posted on this page with the “Last Updated” date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or wish to exercise your rights, please contact:

Mind Mentor Solution
📧 Email: mindmentorsolution@gmail.com
📍 Location: India